Southeast Asian fresh food e-commerce companies use Claude for order quality inspection, saving 3 customer service positions, but they've encountered 2 fatal pitfalls.
This article is based on the practical experience of a fresh food e-commerce team of 20 people in Southeast Asia. It shares the actual benefits of using Claude for order quality inspection, the limitations encountered, as well as the pitfalls related to output formats. It also clarifies the scenarios in which Claude is suitable and not suitable for use, and provides practical recommendations for shadow testing and version selection that can be immediately implemented. This article is suitable for small and medium-sized teams with needs for processing repetitive text.